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AI Transcription

Otter.ai

Transcribes meetings and conversations in real time and turns them into notes, summaries and actionable tasks.

Updated: July 2026

Otter.ai leaned hard into remote work meetings: it connects to Zoom, Meet or Teams, transcribes everything live, and afterward delivers a summary with the key points and outstanding tasks, without anyone having to take notes.

It’s also useful outside formal meetings: students recording classes, journalists recording interviews, or anyone who needs to reliably turn audio into text. Its Salesforce and Slack integration makes it especially useful for sales teams who want client conversations documented automatically.

It has a free plan with limited monthly minutes and paid per-user plans with more minutes, file import and collaborative features. For teams that live in meetings, it often pays for itself just in the time it saves on note-taking.

Pros

  • Very accurate, multilingual live transcription
  • Automatic summaries with action points, not just raw text
  • Integrates with Zoom, Meet, Teams, Slack and Salesforce, among others

Cons

  • The free plan has limited monthly minutes
  • Accuracy can drop with strong accents or poor audio quality